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Copenhagen Hearing and Balance Center

The Hearing and Balance Center brings together the treatment and research into hearing and balance disorders in the Capital Region of Denmark and is based on a unique collaboration between DTU, TUH, the University of Copenhagen, patient associations and the Capital Region of Denmark. In addition to the facilities in the North Wing at Rigshospitalet, the center has 2,500 square meters for audiological assessment and hearing aid treatment in the outpatient department at Bispebjerg Hospital and Hillerød Hospital.​

​Copenhagen Hearing and Balance Center diagnoses and treats children with hearing loss and deafness and adults in specialized areas such as Cochlear Implant and Bone Anchored Hearing Systems (BAHS). And treatment is offered for dizziness disease, including treatment of complicated cases of ear stones. 

In addition, the center​ is leading in hearing and balance research.


Read here about what to expect when your child has a hearing loss that requires treatment with hearing aids, Bone Anchored Hearing System (BAHS), or a Cochlear Implant (CI).

Hearing Loss (HL) requires lifelong treatment. That’s why we place great emphasis on a playful approach that motivates children and helps make visits to our department a positive experience—for both your child and you as a parent.

To ensure your child gets the best possible benefit from their hearing technology, the treatment includes medical audiology care, sometimes surgery, technical support, and speech and language therapy. Children with HL aged 0–5 are also offered Auditory Verbal Therapy (AVT) for up to 3 years. Children and young people aged 6–18 with a CI are offered up to 1 year of AVT.

Our treatment is based on clinically applicable research and well-established knowledge, delivered by a multidisciplinary team—always in close collaboration with you as a parent and with your child’s needs at the centre. While we are the experts in treatment, you are the expert on your child. This means that we incorporate your experiences with your child into our treatment and do our best to ensure that this knowledge can be applied at home.

Your child will be assigned a speech-language pathologist, who will be your primary point of contact. You are always welcome to reach out to them with any concerns or questions.

Hearing aids and BAHS






At the first visit, we will typically:

  • Review your child’s hearing curve (audiogram), which tells us about your child’s hearing loss and shows how well your child hears different tones
  • Talk about why it’s so important that you stimulate your child’s hearing with speech and sound (auditory stimulation)
  • Choose the hearing aid/BAHS that best suits your child’s needs
  • Take ear impressions (for hearing aid molds)
  • Schedule a time for the fitting of the devices

At the fitting of the hearing aids/BAHS, we will:

  • Adjust the hearing aids/BAHS based on your child’s audiogram. Together with you and your child, we find the appropriate level of amplification. For BAHS fittings in particular, a type of play audiometry (in-situ measurement) is carried out from around age three, or whenever the child is ready to participate
  • Go through the practical aspects of using the hearing aids/BAHS, such as battery replacement, cleaning of earmolds, and more

Around one month after the fitting, you will attend a follow-up appointment, where we check how things are going with your child’s use of the hearing aids/BAHS. Your child will then enter a follow-up programme with regular hearing assessments, depending on its age and needs.

A typical hearing assessment includes:

  • A session of around 2–3 hours, including hearing tests and consultations with an audiologist and a speech and language pathologist
  • A discussion about how things are going with the hearing technology at home and in nursery/school
  • Possible adjustments of the hearing aids/BAHS based on the hearing test to ensure the right level of amplification

If you need to adjust the sound of the hearing aids between follow-up appointments, you are always welcome to contact the department to book an adjustment appointment. Phone: +45 3545 8047, press 2.​

Cochlear Implant (CI)

If your child has a severe hearing loss, an assessment may be carried out to determine whether your child is a candidate for a CI. A CI is an advanced hearing technology that can provide artificial hearing sufficient to support the development of spoken language.


Source: SST, Kliniske retningslinjer for pædiatrisk cochlear implantation i Danmark, maj 2012

A CI consists of two parts:
The internal part includes an implant with an electrode that is surgically placed under the skin and into the inner ear. The external part, the processor, sits on the ear and is held in place on the head by a magnet.

Put simply, the CI works by electrically stimulating the inner ear close to the auditory nerve. This stimulation is perceived as sound in the brain.

The assessment usually includes hearing tests while your child is asleep or under general anesthesia, an MRI scan, and preassessment conversations with an audiologist, surgeon, and your speech and language pathologist. These conversations include a review of the hearing test results, a demonstration of the implant and processor, and information about the CI surgery and the post-operative process.

Based on the full assessment, it is then decided whether your child is eligible for the operation. CI surgery typically takes 2–3 hours and involves a hospital stay of around one day. Afterwards, your child should stay home for approximately 10 days until the surgical wound has healed.​

In addition to being assigned a speech and language pathologist, your child will also be assigned a CI technician. The processor is fitted and handed over 2–3 weeks after the operation. At this appointment, there is also time to talk through the practicalities of daily life with a CI. From this point on, your child will become a full-time CI user.

Following the initial fitting, the next appointment usually takes place about two weeks later, then around three months after that. During the first year, follow-up appointments occur approximately every three months. Thereafter, your child will be seen every six months, and eventually once a year. These annual check-ups continue until your child turns 18, after which they will need to request appointments themselves when needed.

The adjustment process varies from child to child. At follow-up appointments, we check the implant and the processor settings, and ask how things are going with the CI at home and in nursery/school.

If there is a need for support between check-ups, you are always welcome to contact your child’s technician or speech and language pathologist for a service or adjustment appointment.

In case of emergencies during weekends or public holidays, you can contact the CI companies directly:




Auditory Verbal Therapy (AVT)




AVT is an effective approach for supporting language development in children with hearing loss. It is an internationally recognised method that focuses on stimulating the child’s auditory sense – the sense of hearing. The method has been tested in Denmark with more than 400 children with hearing loss, and since January 2023 it has been offered as a standard treatment. It is currently available to:

  • children aged 0–5 years with a hearing loss requiring treatment (using hearing aids, bone anchored hearing systems or cochlear implants) – for up to three years
  • children/young people aged 6–18 years who receive a cochlear implant – for up to one year

As part of the AVT programme, you and your child will regularly attend sessions at the department. The frequency is adjusted based on your child’s development and needs.

A playful approach to developing hearing and language
AVT uses a playful approach, and many parents talk to their young child about “going to play” when they come for an AVT session. You and your child will be assigned a dedicated AV therapist (a speech and language pathologist who is either trained or undergoing training in AVT).

The method is parent-centred and focuses on both hearing and spoken language. During an AVT session, you will learn techniques and strategies to help your child develop their listening skills and spoken language. These strategies are based on everyday situations – for example, when your child is getting out of a chair or counting 1-2-3 steps as you walk up a staircase. 

AVT is based on typical language development. For each session, individual goals 
are set, and you will receive inspiration and ideas for how to play and communicate at home – always tailored to your child’s development and needs, and always in close collaboration with you as a parent. 

As part of the AVT programme, annual language assessments and ongoing monitoring 
are conducted. 

The final AVT session is always a celebration, and your child will receive both a 
certificate and a medal.​

Modified AVT
Since our approach is diagnostic, it is tailored to meet your child’s specific needs. If spoken language stimulation alone is not sufficient, we incorporate additional language strategies – such as visual support – in combination with the auditory guidance. See the communication continuum below.

If you have questions
For further information, you are welcome to email MA speech and language pathologist, Marianne Kyhne Hestbæk: marianne.kyhne.hestbaek@regionh.dk

Why we work with AVT
In studies of Danish children with cochlear implants who were diagnosed early and used hearing aids before early implantation, we observed that they did not sufficiently develop age-appropriate language skills before starting school.

International intervention studies have shown that – when the goal is optimal audibility and spoken language outcomes – specialised auditory and spoken language rehabilitation in the form of AVT is required.

The latest data from Copenhagen Hearing and Balance Centre shows that children who have completed a three year AVT programme score comparably to the for children with typical hearing.

The same pattern is seen when it comes to well-being. This means that in terms of both challenges and social strengths, these children score similarly to their typical hearing peers.

Children with hearing loss and additional difficulties
Approximately 25% of children with hearing loss also have other challenges. These may include cerebral palsy, varying degrees of autism, dyspraxia, or dyslexia. In a long-term study, we found that this group of children in AV intervention may experience slower auditory and language development, but over a period of six years, they developed within the normal range for language. Their vocabulary, complex language skills, and ability to understand speech in noise im-proved over time.​

If your child has additional difficulties besides hearing loss, you may notice a slower pace of development. It is important to continue training your child’s auditory sense and to work individually with your child’s potential to develop expressive communication in a modified AVT programme.

Quality Assurance in AVT
At the Copenhagen Hearing and Balance Centre, we have established a database to monitor children’s development in areas such as language and well-being at a group level. The purpose is to ensure that children progress as expected and that the highest professional standards in the AV intervention are continuously maintained.

More knowledge about AVT
The 3-year AVT programme, introduced in January 2023, is based on eight years of research and implementation work to establish AVT in Denmark. At the Copenhagen Hearing and Balance Centre, we have been part of this work in collaboration with, among others, the Department of Audiology at Aarhus University Hospital, the Hearing Clinic at Odense University Hospital, and the patient association Decibel – the National Association for Children and Young People with Hearing Loss (now part of the Danish Hearing Association ‘Høreforeningen').

Based on this work, Decibel (Høreforeningen) developed various materials that explain AVT in more detail. You can find them here: decibel.dk/AVT. Please note that the page is no longer being updated. To see who is currently offered AVT at Copenhagen Hearing and Balance Centre, please refer to the information on our website.

AVT has had a great impact for both children and parents and has made it possible for many children to attend their local daycare or school. The AVT programme also provides long-term economic benefits to society. You can read more in the AVT IMPACT RAPPORT 2022, which was also produced by Decibel.

If you would like to learn more about the knowledge behind AVT, we have compiled a selection of articles on brain plasticity, early intervention, and AVT.

Film about AVT
A short film that offers a glimpse into what it’s like to attend AVT sessions here at the department. You’ll meet 6-year-old Vera, who is attending AVT together with her parents.

Link to video​​



App – We hear with the Brain​


Many of us believe we hear with our ears, and that hearing loss is therefore only a problem with the ears. But that’s not entirely true — we hear with the brain, and the role of the ears is to transmit sound from the environment to the brain.

For children with HL, we use hearing technology to strengthen the signal sent to the hearing areas of the brain. This is especially important because the auditory areas in the brain are less stimulated in children with HL loss than in children with typical hearing. Fortunately, this isn’t critical — if your child receives the correct hearing technology as early as possible and wears it for as many hours a day as possible.

We’ve developed the “PreHear” app as a supplement to the information you receive from the professionals at the Copenhagen Hearing and Balance Centre. The app offers you a more interactive way to understand brain plasticity — the brain’s ability to reorganize itself — and why working with it is so important for your child with HL.

You can download the app for free using the QR codes below. We do not collect any data from the app. The app is intended for parents and other caregivers of children with HL.​


                      Apple Appstore                                                                      Google Play




App – Warble goes for hearing examination

“Warble til Høreundersøgelse” is an app designed to help your child get ready for a hearing examination In the app, you follow a little bear named Warble who is going to a hearing examination here at the department. Together with Warble, you’ll complete fun and engaging tasks — for example, Warble shows how ears are cleaned and how to get through the hearing examination in a playful way.

The app is aimed at children aged 2–5 years and can be downloaded for free using the QR codes below. We do not collect any data from the app.​

                                      Apple Appstore                                                                            Google Play



The investigation of hearing loss in adults who cannot be treated with hearing aids consists of a medical examination, audiometric measurements, electrophysiological measurements, scanning and possibly conversation with an audiologist as well as examination of the balance function.

Adults treated with CI or BAHS are regularly monitored in the department. Needs and frequency are assessed individually.​




The Center for Hearing and Balance offers treatment of complicated cases of ear stones (= crystal disease) with the special Epley Omniax chair. With the Epley Omniax chair, you can, among other things, treat ear stones, which is one of the most common causes of dizziness.

Facts about ear stones

Ear stones also go by the name 'Benign Paroxysmal Positions Vertigo' (BPPV). Uncertain why detached lime crystals will occasionally in some patients move into one of the three archways of the inner ear, thus preventing the natural fluid movements of the archway when the head is rotated. This means that a wrong signal is detected from the inner ear and that you become dizzy.

Referral to treatment

If you live outside the Capital Region, you must be referred by a specialist in ear-nose-throat diseases or from an ear-nose-throat department. We point out that many cases of the disease can be treated effectively at a specialist or specialist department.
If you live in the Capital Region, you can be referred directly from a general practitioner.​




The center's research include a wide range of topics within ear diseases, audiology and vestibulogy, and include a close collaboration with DTU, industry, the University of Copenhagen and patient associations.

Read more about the center's research projects:

> Ongoing projects (in Danish)
> Completed PhD projects​ (in Danish​)

At the Copenhagen Hearing and Balance Center at Rigshospitalet, we are building bridges between daily clinical treatment and world-class MedTech research. A cornerstone of this center is a long-running collaboration between the clinicians at Rigshospitalet and the engineers at DTU Hearing Systems. This collaboration is facilitated by a small DTU research unit within CHBC that consists of jointly employed faculty and researchers together with brand new, dedicated state-of-the-art research facilities.

The dedicated research facilities at CHBC consist of both a fully equipped sound booth and a clinically oriented spatial hearing lab. The sound booth has, first and foremost, been designed to mimic the functionalities of both the clinical booths at CHBC and the research booths at DTU in Lyngby, effectively facilitating synergies between the two domains. We go above and beyond this by outfitting the booth with equipment that will help to catalyze brand new, clinically oriented research streams. The base setup includes an otoscope, a middle ear analyzer, and the Affinity Compact audiometer and hearing aid analyzer, as well as a loudspeaker and head and torso simulator (HATS) for free-field testing. On top of this, we have a Biosemi system supplemented with tiptrodes and tympanic membrane electrodes—making both electro-encephalography (EEG) and electrocochleography (ECochG) possible—as well as a NIRScout for functional near-infrared spectroscopy (fNIRS). Taken altogether, this modular setup allows for recording cortical, subcortical, and peripheral processes along the entire auditory pathway. We anticipate that by recording neural responses from different stages of the auditory system simultaneously, we can study the functional relationships between these stages in novel ways.

Adjacent to the sound booth, we have outfitted the spatial hearing lab with a novel, state-of-the-art loudspeaker array consisting of 41 individual loudspeakers that have been embedded within the walls and ceiling of an otherwise ordinary clinical room that has been acoustically treated. These loudspeakers are driven by a control computer and amplifiers that have been placed in the adjacent room, leaving the test space itself clean, clutter free, and approachable for patients. In a similar manner to the sound booth, the spatial hearing lab has been designed to facilitate synergies with DTU Hearing Systems, such that we can better link the work we do at DTU with virtual sound and virtual reality within the Audio Visual Immersion Lab (AVIL), as well as with listener behavior within the communication labs , to the patients at CHBC, giving us unparalleled possibilities to design, develop, and test novel ways to bring realism and ecological validity to the clinic. We anticipate that this lab space will help revolutionize spatial hearing and listener behavior diagnostics, accelerate the optimization of fitting procedures for hearing aid and cochlear implants, and catalyze rehabilitation that is more transferrable to daily life.​

Our work is typically divided into projects and most involve experiments with both hearing-impaired and normal-hearing people. In our research, we use several different measurement methods, including:​

  • Psychoacoustic measurements, where we present some sounds (eg tones, noise, speech or melodies) via headphones or speakers) and typically the patient has to answer questions via a computer.

  • Speech production recording, in which the patient is asked to pronounce words or sentences that are recorded through a microphone.

  • Cognitive and audiovisual measurement methods, where the patient is presented with auditory, visual or audiovisual stimuli while, for example, eye movements and pupil size are measured.

  • Otoacoustic emissions, which are weak signals generated in our inner ear, which are measured by placing a probe with a small speaker and a microphone in the ear canal.

  • Auditory-evoked potentials, where small speakers are placed in the ear canal and brain activity is recorded using flat electrodes placed on the scalp or in the ear canal.

  • Functional near-infrared spectroscopy (fNIRS), in which brain activity is recorded using optods located on the scalp.

  • Functional magnetic resonance imaging (fMRI), where brain activity is recorded using a magnetic resonance imaging machine, which takes place at the MRI research section at Hvidovre Hospital.

  • Questionnaires and online surveys, where the patient typically has to answer various questions related to their hearing.


In addition, research is being carried out into ear stones, Menière's disease, Cochlear Implant and certain syndrome patients. The center is also part of a sensu-neuro-CAG (Clinical Academic Group) collaboration with researchers in Region Zealand.

Our goal is to achieve a better understanding of how hearing works, both in normal hearing and in people with hearing loss. Our research contributes i.a. for the development of measurement methods that can provide a more specific description of the individual hearing loss, thereby enabling better development and adaptation of hearing aids and cochlear implants for both adults and children.​




The Copenhagen Hearing and Balance Centre brings together the treatment and research in hearing and balance diseases in the Capital Region and is based on a unique collaboration between DTU, the University of Copenhagen, patient associations and the Capital Region.

In addition to the new facilities in the North Wing og Rigshospitalet, the centre also has 2,500 square meters of audiological assessment and hearing aid treatment at the Audiology Department, at Bispebjerg Hospital.

The center is supported with 40 million DKK. of the William Demant Foundation, of which 10 million DKK earmarked for research and goes to the employment of PhD students and postdoctoral researchers, while the remaining 30 million DKK has gone to the construction of the center as part of the phase 2 construction of the North Wing at Rigshospitalet.​



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