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Pre-Hospital Services

Pre-Hospital Services (emergency medical services) is a cross-disciplinary enterprise, established January 2012.

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Pre-Hospital Services are responsible for a number of cross-disciplinary emergency functions in the Capital Region of Denmark.

Pre-Hospital Services tasks

Pre-Hospital Services have overall responsibility for services such as the following:

Receiving health-related emergency calls on 112
Dispatching ambulances, emergency medical vehicles and transport of lying patients.
Helpline 1813
Health-related emergency response plans
Emergency medical vehicles including sending out emergency response team leaders
Ambulance helicopters in collaboration with Region Zealand
The Acute Medicine Coordination Centre (AMK), the operational emergency response

Organization

The management of Pre-Hospital Services consists of one director and five unit heads.

Read AKUT Virksomheds- og ledelsesgrundlag (Danish). (PDF opens in new window)

See the organizational chart for Pre-Hospital Services (Danish). (PDF opens in new window)

The five units

Administration and Secretariat
AMK- Emergency operations center
Emergency medical vehicles and ambulance helicopters
Ambulance response and operation
The operation of the Acute Medicine Coordination Centre (AMK) with health-related emergency response

21. January 2015

Ambulance response times

Response times for ambulances, in both non-emergency and emergency response situations, can be followed each month. You can also read here how response times are measured and see response times from previous years.

21. January 2015

Ambulances

The ambulance service in the Capital Region of Denmark is the backbone of the pre-hospitalisation efforts, both in everyday life operations and for major incidents.

21. January 2015

Hotline and complaints

You can call the Capital Region of Denmark directly with comments, ideas for improvements or complaints about ambulance services.

21. January 2015

Physician response vehicles

Five physician response vehicles, manned by an emergency physician and paramedic make up the spearhead of the emergency medical services in pre-hospital work by the Capital Region of Denmark. The physician response vehicles provide advanced medical treatment, providing support to the region's ambulance services.

21. January 2015

The AMK emergency operations centre of the Capital Region of Denmark

Read about the AMK emergency operations centre of the Capital Region of Denmark